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Rick Baker is Uniphore’s Chief Revenue Officer (CRO) and leads the global Sales and Customer Experience (CX) teams. Rick brings over 20 years of experience driving growth and scaling global sales teams, with a proven track record in North America, Asia, Brazil and Europe.
With a demonstrated expertise in accelerating technology adoption and providing solutions to a wide range of buyers and executives, Rick is focused on exceeding customer expectations. Prior to joining Uniphore, Rick was most recently the EVP of Sales at Volta Charging, a leading commercial EV charging provider and then joined Shell Corporation post-acquisition.
Rick has also served as CRO for OTTO Motors and prior to that at Airobotics, where he significantly grew their sales pipelines, expanded market presence, and scaled global sales teams—achieving double-digit revenue growth during his tenure.
Rick and his family live in the Dallas, Texas area and enjoys football, adventure traveling and family time.