The Conversational AI and Automation platform that unlocks the value of every enterprise conversation.

A shift from Middle Eastern Call Centers Towards Chatbots and Voice AI

A shift from Middle Eastern Call Centers Towards Chatbots and Voice AI

Massive spikes in call volume. An unexpected pivot to work-from-home models. Investment and budget cuts. The COVID-19 crisis has created intense challenges for customers, customer service and support operations, and agents. Customers need and want to talk to people more than ever for assistance, but they’re frustrated by longer hold times, slower resolutions, and agents who can’t quickly glean customers’ emotional state and address their needs.

In this webinar Ravi Saraogi, President APAC of Uniphore offers insights into how Uniphore is helping contact centers digitally transform with AI & Automation voice technology while ensuring customer’s desire to feel heard and have their queries seamlessly resolved is consistently being met.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

Uniphore Converse Logo

Don’t miss your chance to learn how to drive revenue and customer retention from key industry analysts and executives.

Join us online for Uniphore Converse 2022 on March 1 @ 8:00 am PT.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

Search