With three campuses, a multitude of programs and more than 30,000 students, the University of Derby stands out as one of the premier higher education institutions in the U.K. The school was recently awarded Gold by the Higher Education Funding Council for England — putting it in the top 20% of schools in the country.
Between July and September, the University offers Clearing, a service in the UK that helps place students at higher education institutions.
During the peak of Clearing — a three-day period in August — the University is inundated with over 2,500 calls. To assist with the rush, the University brings on 450 staff members — most of whom are unfamiliar with Clearing processes and procedures.