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Increase your debt recovery rates—and customer satisfaction—with AI and automation for collections.
According to the IDE, 98% of fintech firms struggle with debt recovery. Banks, nonbank financial companies (NBFCs) and insurance providers must balance efficiency and compliance with care and empathy—a tall order for any collections organization.
With Uniphore’s conversational automation solutions, collections agencies and departments can do it all—from increasing payments and compliance to lowering operational costs—all while delivering a consistently positive customer experience. Our collections solutions have helped financial and insurance service providers:
78%
Debt recovery from delinquent accounts
70%
Increase in collections campaign TAT
49%
Of total collections value recovered
40%
Lower collection costs
Download our eBook on creating a better collections experience with AI and automation.
