Certified compliance recording for Microsoft Teams
Red Box is one of the first to partner with Microsoft to provide secure, resilient and scalable capture, retrieval, archiving and retention of Microsoft Teams communications.
In a demanding global regulatory landscape, Red Box already captures and secures millions of calls daily across UC, telephony, turrets and mobiles, for customers operating in regulated environments such as financial services and call centers, adhering to regulations like Dodd Frank, MiFID II, PCI DSS and GDPR.
Red Box is also a preferred Telephony Partner for Dynamics 365 Sales Insights.
The Red Box solution is certified for Microsoft Teams as part of the Independent Software Vendor (ISV) Partner Certification Programme. This involves extensive third-party approved testing and validation of both our technology and operations, and is a powerful endorsement of the Red Box integration and delivery.
Solution certified for Microsoft Teams
Ease of Integration
We have done the upfront integration work with Microsoft to enable you to be up and running quickly and seamlessly.
Fast and Flexible Deployment
Whether on premise, in the cloud or a hybrid environment, the Red Box platform can be deployed in as little as a couple of days.
Quality and Resilience
Up to 99.999% service availability, highly scalable and offering AI-quality stereo voice capture for small business and global enterprises alike.
Certified
As a Certified for Microsoft Teams solution, you have peace of mind that the Red Box integration has undergone rigorous 3rd party testing and validation.
Free and Open APIs
Maximize the value of captured communications via integration with your choice of applications or services and/or the Red Box application suite.
Trusted Globally
By over 3,500 organizations across the world, including global banks, contact centers and emergency services organizations.
A Microsoft Preferred Telephony Partner for Dynamics 365
Red Box provides you with access to AI-Ready voice data for conversation intelligence, part of Dynamics 365 Sales Insights, to reason over.
High-quality audio to fuel high-quality insights can be captured from Microsoft Teams and any other existing telephony platforms your organization may use (we integrate with over 85 UC and telephony platforms – legacy and new).
Connecting you to a broad partner ecosystem
Via our Free and open REST-based APIs, we deliver seamless and secure integration with your applications of choice.
From storage and archiving to analytics, AI, Business Intelligence, CX, CRM, surveillance and risk detection tools, you’re free to use whatever works best for your organization because you own and manage your captured communication data.
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