Call & Contact Center Expo
Las Vegas, NV
April 24-25, 2024
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Las Vegas, NV
April 24-25, 2024
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe AI should be invisible, immersive and enabling—and that it should make the enterprise more human. But what does this mean for contact centers today and beyond? Join us at this year’s Call and Contact Center Expo to find out.
Discover the latest trends shaping the future of call and contact centers with expert seminars and panel debates, get live demos of the latest technology, and uncover tips, techniques and strategies to excel your customer and agent experience initiatives.
We can’t wait to speak with you!
Schedule a meeting today and visit us at Stand Number: 4020
April 24, 2024
11:30 - 12:00 PT
CX is multi-threaded issue tackles diverse problems across the organization. CX leaders are trying to grow the business, improve operational efficiencies, enhance employee experience to avoid attrition, all while aiming to provide frictionless and personalized customer experiences. And for leading companies, AI is helping.
Join thought leaders from Uniphore for a guided discussion on customer interactions as we discuss where to start using AI, what considerations need to be made, and how to measure success.
Vijai Shankar
Vice President Product & Growth Marketing