Conversational AI in Banking – Practical Use-Cases for Achieving ROI

Join Daniel Faggella, Head of Research for Emerj, as he explores the current and future state of conversational AI in banking with Kimberlee West, Director of Product Marketing for Uniphore.

In this webinar, you will learn:

More people today are banking digitally than ever before. In fact, four out of five say they prefer digital banking to in-person visits, according to a recent survey by Chase Bank. And with more financial institutions offering remote service options, competition is fierce. To stand out, banks need to create an engaging, easy-to-navigate customer experience that balances quality of care with operational efficiency. Conversational AI offers a clear, cost-efficient solution that’s easily configurable to a variety of use cases.


Daniel Faggella

CEO, Head of Research

Kimberlee West

Director, Product Marketing