The Conversational AI and Automation platform that unlocks the value of every enterprise conversation.

Delivering a Better Agent Experience to Drive a Better Customer Experience

Delivering a Better Agent Experience to Drive a Better Customer Experience

Customer experience is most often the no. 1 strategic priority of executives and the current pandemic has made that a bigger priority. However, delivering a better customer experience strategy requires a commitment to improve agent performance and productivity, thus delivering a better agent experience.

At the New Standards for Customer Contact Performance watch Jafar H Syed, Chief Growth Officer of Uniphore, sharing his insights on delivering a better agent experience to drive a better customer experience. Here you will understand how AI can drive a better agent experience both during the call as well as post call. Learn about the typical use cases where AI and automation can have a positive impact on agent experience.

Key takeaways from the session

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

Uniphore Converse Logo

Don’t miss your chance to learn how to drive revenue and customer retention from key industry analysts and executives.

Join us online for Uniphore Converse 2022 on March 1 @ 8:00 am PT.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

Search