The Conversational AI and Automation platform that unlocks the value of every enterprise conversation.

How to Choose the Right Automated Speech Recognition for Your Contact Center

How to Choose the Right Automated Speech Recognition for Your Contact Center

automated speech recognition

Decoding human speech remains one of the biggest challenges for artificial intelligence. While some generalized automated speech recognition (ASR) systems can achieve high accuracy on certain data sets, they fare poorly on real world contact center data.

Only an ASR that is part of a conversational AI platform designed specifically for contact centers can deliver maximum business value within the shortest amount of time. Uniphore is leading the industry in harnessing the power of the human voice to transform the contact center and the customer experience.

This article will help you understand:

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

Uniphore Converse Logo

Don’t miss your chance to learn how to drive revenue and customer retention from key industry analysts and executives.

Join us online for Uniphore Converse 2022 on March 1 @ 8:00 am PT.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

Search