Emotions are Complex
Q for Sales makes them easier to understand.
Emotions are more than just feelings
They color our thoughts and influence our behaviors. When we interact, our emotions add valuable context. They tell how we feel, our level of engagement and the state of our relationships. That’s a lot to keep track of, even for the most emotionally intelligent people. But not for artificial intelligence.
Introducing Q: Emotion Intelligence for the Enterprise
Q is a revolutionary solution for interpreting the true scope of human emotions in digital interactions. Q uses artificial intelligence—supercharged with emotion intelligence and computer vision—to reveal the emotional context driving conversations and outcomes. Armed with this data, Q generates valuable insights into sentiment and engagement, key moments and more—all in real-time.
Unlocking the power of EQ starts with sales.
Imagine being able to connect with customers on a deeper level; to know what drives them to act and what turns them away. Emotions are hard enough to read in person. In digital interactions, it’s a monumental task. Until now. Q lets revenue teams visualize how remote customers feel, how interested they are and which key moments have the greatest impact on engagement—and likelihood to buy.
Meet Q for SalesBETA
EQ-based insights to help sales teams perform at their best.
Emotion Intelligence? Absolutely.
Q is the first technology of its kind to accurately capture every dimension of the conversation—including the emotional state of its participants. Q picks up on emotional cues from a variety of sources, including voice, tone, expression, gesture and more. Our Emotion AI interprets these signals using Uniphore’s X Platform leveraging our cutting-edge Fusion Metrics, including: