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Go Beyond Call Center Coaching with Real-Time Agent AssistJan 24, 20222 min read
Go Beyond Call Center Coaching with Real-Time Agent Assist
Learn how to use an AI and RPA powered Agent Assist to rescue the modern contact center that's drowning in...
Go Beyond Call Center Coaching with Real-Time Agent AssistJan 7, 20217 min read
Agent Assist
Agent Assist is AI and RPA powered software that helps every agent in your contact center sell to, serve and save your customers just like your best agents....
Go Beyond Call Center Coaching with Real-Time Agent AssistApr 27, 20203 min read
Agent Desktops Are Not Kitchen Sinks
Learn how a unified agent desktop harmonizes with your CRM and deliver a true omnichannel CX. Reduce the struggle and strain for both customers and agents....
Go Beyond Call Center Coaching with Real-Time Agent AssistApr 27, 20203 min read
Stop Writing Job Aids. Guide your employees on-the-job. On any task.
Stop writing job aids. Use call center scripting software instead. Discover the benefits of interactive scripting tools for next best action agent guidance....

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