Are you Future Ready?
Deploy Conversational AI—Analytics, Assistant, and Security—to deliver personalized customer experiences
The future of customer service is Conversational Service Automation
Get Ready for Conversational Service Automation!
Conversational Service Automation is the future of customer service. Conversational Service Automation gives customer service agents improved quality of agent conversation, automating agent tasks, automatic disposition capture and after call work. All with an underlying analytics and security layer.
Our platform includes Conversational Automation & Analytics, Conversational Assistant and Conversational Security that change the way enterprises engage their consumers, build loyalties and realize efficiencies.
Conversational Automation & Analytics to transform Customer Service
auMina™
How may you discover key insights and understand the ‘Real-Intent’ of your customer in real time? How may you enhance quality, agent performance and automate workflow?
Find Out MoreConversational Assistant to drive premium customer engagement
akeira™
How may you have a conversation with your customer that is intelligent, highly personalized, in real time and human-like. And relentless, 24/7. Now imagine an extremely satisfied customer.
Find Out MoreTRUSTED AGENT TO PREVENT FRAUD & IDENTITY THEFT
amVoice™
How do you identify your work from home (WFH) agents using their own voice? How may you benefit from fast, frictionless agent authentication that redefines customer service experience?
Find Out MoreFeatured Clients
This is why we innovate
What our customers are saying
How would you like to be focused on productivity rather than being busy?
The perfect way to serve customers is to keep everything simple. They enjoy a good conversation. At Uniphore, we use the power of a conversation for everything - from generating key business insights, to engaging customers, to ensuring high level security.