Re-imagining the future of Customer Service through Conversational Service Automation
Conversational Analytics to transform Customer Service
Enhance quality, agent performance and automate workflow. Discover key insights and understand your customer in real time.Find Out More
Conversational Assistant to Drive Premium Customer Engagement
Automated, intelligent and highly personalized conversations with your customer. Always-on customer care.Find Out More
Conversational Security to Prevent Fraud & Identity Theft
Fast, seamless and secure voice authentication that dramatically changes the customer service experience.Find Out More
We believe that by employing this technology, we can better understand the interactions between our wealth management advisors and clients, to drive optimal customer outcomes and enhance regulatory control.
We have partnered with Uniphore to deliver innovative, conversational AI solutions to our clients. Uniphore’s solution is helping reduce costs and customer service advisors’ time by automating mandatory after-call tasks.
We are investing in voice technology, data science, and RPA to automate the traditional business processes. The voice bots are the partner integrated solution, where we have tied-up with a company named Uniphore.