Omnichannel AI-driven intelligent virtual assistant (IVA) driving increased self-service automation rates with voicebots and chatbots.
Drive conversational self-service and transform customer experience with an AI-driven Intelligent Virtual Assistant
U-Self Serve (formerly akeira)
Are you looking to deliver next-gen self-service for your customers? U-Self Serve from Uniphore helps you deliver exceptional CX through a cost-effective, quick to set up, and easy to optimize solution that increases self-service automation rates and lowers customer service costs.
Backed by AI and NLP, you can drive highly effective conversational self-service to empower sales and service interactions across phone, web and mobile. U-Self Service is designed with a premium self-service interface and provides real-time information with a human-like conversational experience, making transactional interactions seamless. Leverage AI-driven customer intents, natural language understanding models, and pre-built connectors for IVR, web, and mobile channels.
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Business Benefits
Deliver increased automation and lower costs with conversational AI and call deflection from higher-cost channels. Drive higher revenues with personalized recommendations and proactive messaging.



Insights
White Papers / 30.10.2020
Reduce ACW and AHT with Conversational AI and Automation
White Papers / 20.08.2020
Improve CX with Conversational Service Automation
Infographics / 30.10.2020
After-call Work (ACW) Automation Benefits
Videos / 02.04.2019
Your Voice is Your Power | Umesh Sachdev | TEDxChennai
Other Conversational AI Products from Uniphore
Learn how conversational AI can help you achieve business outcomes