Give greater peace of mind to supervisors managing in-house and remote agents with frictionless voiceprint authentication. Frequently verify agents during customer conversations and send real-time alerts to supervisors in the event of a failed verification.
U-Trust is a flexible solution that doesn’t require additional software on agent desktops. Easily integrate into your workflow with either on-premise or cloud-based deployment.
Eliminate the hassle of agent authentication with rapid enrollment and ongoing verification. Automatically and continuously verify during calls with no agent involvement.
Leverage a voice-based biometrics solution that maps and matches an agent’s unique characteristics. Boost customer trust and improve compliance with enhanced security for both in-house and remote agents.
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