The Conversational AI and Automation platform that unlocks the value of every enterprise conversation.

The Contact Center Reimagined

The Contact Center Reimagined

Conversational AI and automation technologies are critical for contact centers to manage increased call volumes and deliver a superior customer experience. In an ‘experience economy’, both the agent experience and the customer experience matter. Hence customer service leaders need to reimagine their contact center digital transformation strategy now.

Vijai Shankar, VP, Uniphore, shared his insights on the topic ‘contact center: reimagined’, at the Contact Atlantic Conference & Trade Show 2021. In this session, Vijai discussed the impact of the pandemic and how it accelerated the plan to transform contact centers digitally. In this on-demand webinar, Vijai walks you through the roadmap to implement AI and automation successfully to enhance the agent and customer experience, the business value generated, and the technologies required for successful contact center digital transformation.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

Uniphore Converse Logo

Don’t miss your chance to learn how to drive revenue and customer retention from key industry analysts and executives.

Join us online for Uniphore Converse 2022 on March 1 @ 8:00 am PT.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

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