CONVERSATIONAL ANALYTICS FOR INTELLIGENT INSIGHTS
Gain intelligent and actionable insights with auMina™ Conversational Analytics. Understand the voice of your customers (VoC) to deliver superior customer service experience.Learn More
CONVERSATIONAL ANALYTICS FOR PERFORMANCE EXCELLENCE
Enhance performance of your contact center agents by simplifying the usual conundrum of manual processes with a smarter approach to auditing calls and monitoring quality.Learn More
REAL-TIME INTENT DETECTION AND AUTOMATION
Uncover the real-intent of your customers with real-time conversational analytics. Enable contact center agents to be their best by delivering real-time alerts, and automating call summarization and after-call work.Learn More
Videos / 04.01.2019
Watch How auMina™ Real-Intent™ Discovers Customer Real-Intent and Automate...
Research / 03.09.2018
“Rapid Recognition of Customer Intent” Tops the List of Deployment Drivers...
Conversational Analytics / 02.04.2019
auMina QSense™: Driving Actionable Insights to Enhance Workforce Performance
Conversational Analytics / 10.08.2018