Conversational Analytics for Intelligent and Actionable Insights

auMina™

Gain actionable business insights with auMina™ Conversational Analytics. Analyze customer-agent conversations and aid decision making with insights on customer sentiment, compliance, first call resolution and other business metrics.

With insights on key business metrics, auMina™ is an effective analytics platform that businesses can use to enhance sales effectiveness and customer service experience. Benefit from rich conversational analytics to understand the voice of your customers and implement measures to increase overall customer satisfaction.