auMina’s banking analytic pack thus brings in tremendous business value by addressing core business issues that hamper growth. It helps reduce cost by driving in more efficiency and conducts root cause analysis of the various challenges faced by your contact center to address issues at its source. It powers increase in revenues by improving collections and identifying and prompting for cross-sell/upsell opportunities. It ensures a richer customer experience like never before.
Know how auMina, Uniphore’s Speech Analytics Software with the industry leading accuracy rate of 95% brings value to your business.