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Conversational Service Automation: The $350 Billion Industry That Will Surprise Everyone with Its Next Move

Conversational Service Automation: The $350 Billion Industry That Will Surprise Everyone with Its Next Move

People are increasingly looking to customer service to solve complex problems quickly, on a multitude of platforms — and the brands that can find a way to do all of those things will build long-term affinity with their clients. Umesh Sachdev talks about how companies can achieve success by keeping customers around with proactive customer service.

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By submitting your email, you agree that Uniphore may send you industry insights, service updates, and other marketing communications. You can unsubscribe anytime. For more details, review our privacy policy.

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