
Trusted Agent to Prevent Fraud & Identity Theft
Trusted Agent to Prevent Fraud & Identity Theft
amVoice™
Voice prints are as unique to individuals as fingerprints, making them the best option for high-level identification for work from home (WFH) agents. If frictionless ongoing voice authentication leading to improved customer trust is what interests you, then amVoice™ offers an innovative option for WFH agent authentication, using voice biometrics.
amVoice™ gives your supervisors managing WFH agents a faster and richer experience, without the organization ever having to worry about transactional security. It works by identifying your agents’ unique voice patterns, including behavioral and physiological ones, to automatically authenticate them on an ongoing basis during the call and day.
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Business Value
amVoice ™'s non-intrusive voice-based authentication benefits both businesses and agents by empowering a Trusted Agent, using the agents' voice as the basis for authentication.






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