A year after the onset of the pandemic, contact centers are looking to implement and transform their operations with conversational AI and automation technologies. However, most transformations require a roadmap to deliver successful outcomes.
At the Intelligent Automation APAC Summit, you can catch Vijai Shankar, Vice President, Product Marketing, Uniphore sharing his insights on intelligent automation – a roadmap to a successful front-office transformation. Here you will learn about successful front-office automation, the business value that can be generated at each step and lastly, the technologies required at each stage of the transformation.
Watch this space for more!
Key takeaways from the event
- Intelligent automation – the next step in the digital transformation journey
- Automation across the enterprise, from infrastructure to customer experience.
- How to replace high-level cognitive human activities with intelligent automation.
Save the date and time: 18th – 19th May 2021, 09:00am – 12:15pm SGT
Catch Vijai Shankar on Day 1 of the event.
Register now to secure your place.
Write to us at [email protected] for more information.